FCA Patient Portal

Thank you for your interest in Family Care's Patient Portal.  The Portal offers patients instant, secure access to personal health information including test results, appointment information, and statements.  But that's not all...
FCA Patient Portal allows patients to send messages to the practice, eliminating phone calls and hold times.  If you have a question, want to request an appointment, refill, or lab test, simply log in and send us your request.  You will receive an email notice when a response has been posted.

To Access your Portal:
Once you provide us with your email address, our staff will enable your account.  You will recieve a "welcome" email with log in instructions and your temporary username and password.  Follow the link to Patient Portal, or visit our website and click the Patient Portal link on the home page to be routed to the Portal log in screen.

When you log in for the first time, you will be asked authenticate yourself, set up your permanent password, and agree to the "Terms of Use."  Once you agree, you will be routed to your personal Portal home page.  From there, use the menu items on the left to access messages, health information, lab results, and more!

If you have questions, please don't hesitate to contact us via Portal message, or by phone.  We will be happy to assist you.  

Things to Remember:

  • Do not rely on Portal messaging during an emergency or if you need immediate care.  If you are sick, please call the office to schedule an appointment.
  • Portal messages/requests will be answered during regular business hours.
  • Your account will be locked after 10 failed log in attempts.  You may contact the office to have your account reset, or wait until the following morning and try again.
  • Keep your log in information private and only share it with individuals whom you authorize to access your information.  You can reset your password at any time if necessary.

Patient Portal Log In
Patient Portal User Guide
Patient Portal Policy and Procedures

Phone: (217)342-7000
Fax: (217)342-7002

  • Mon-Friday: 7am - 5pm
  • Sat: 8am - 10:30am