Family Care Associates has recently implemented a new patient statement and payment notification system.

Patients will now receive a text message, phone call, or portal/web notification regarding a balance on their account before a paper statement is mailed. If payment is not received within 3 days, a printed statement will then be generated and mailed.

Please note that these notifications will also be sent to patients who are currently on payment plans or receiving family assistance.

These messages are legitimate and are part of our updated billing proc