At Family Care Associates, we’re always striving to improve the care we provide. In mid-December, we made a significant update to our eClinicalWorks Electronic Medical Record system to better serve our patients. While updates like this are essential for long-term benefits, they can come with a few bumps in the road—and we are currently working through some unexpected software issues.

We thank you for your patience as we collaborate with our IT and EMR teams to resolve these challenges. Please know that our focus remains on providing you with the highest quality care during this transition. We value your trust and understanding as we work to make our system even better for you!